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C/O SMSA
3300 South Alpine Road
Rockford, IL
815-874-9200
Fax: 815-874-9292
questions@edwardsgearstore.com
Edwards Gear Store
SMSA began operations in May 1975 and is a
full service fulfillment organization dedicated to
supporting our customer's marketing activities
and catalog programs. SMSA provides safe,
secure warehousing, order processing and
fulfillment services to key clients.
About Us
We are centrally located in Rockford, IL. Our
primary fulfillment center incorporates 15,000
square feet of offices and warehousing space at
3300 South Alpine Road, Rockford, IL. Our
distribution center incorporates 56,000 square
feet of space for storage and distribution of bulk
product. Located one block from our offices on
Hydraulic Road.
Location
If you have any questions on your order or want
to check inventory on rush orders, call SMSA at
1-800-835-7672 M-F between 8:00AM and
5:00PM CST or email us at:
questions@edwardsgearstore.com
Questions
All orders are shipped via UPS. UPS does not
deliver to PO boxes. Please allow 2-3 weeks for
delivery. Subject to availability.
Shipping and Handling
AK, HI, Canada and Puerto Rico orders have an
additional fee of $25.00 for packages under 10
pounds. Please contact us for larger packages.
Shipping Outside the Continental US
All Express and Overnight orders must be
received by 3:30 CST. For orders received after
3:30, we can not guarantee rush services.
Shipping rate quotes are for packages under 10
pounds. For larger packages, please contact us.
Express and Overnight Service
Total Order:
$0.00-$50.00...........................$7.95
$50.01-$100.00.......................$11.95
$100.01-$150.00....................$15.95
$150.01-$200.00....................$20.95
Over $200.01...........................10% of total
UPS Standard Rates
Total Order:
$0.00-$50.00...........................$32.95
$50.01-$100.00.......................$36.95
$100.01-$150.00....................$40.95
$150.01-$200.00....................$45.95
Over $200.01...........................10% of total + $25.00
UPS Express Rates
2 Business Days
Under 10 Pounds
Total Order:
$0.00-$50.00...........................$57.95
$50.01-$100.00.......................$61.95
$100.01-$150.00....................$65.95
$150.01-$200.00....................$70.95
Over $200.01...........................10% of total + $50.00
UPS Overnight Rates
Next Business Day
Under 10 Pounds
We do not accept phone orders for Edwards Gear
merchandise. Orders must be placed online, faxed
or mailed to our office to insure that your order is
communicated accurately.
Phone Orders
We are required by law to collect Illinois sales tax
of 8.25% for Illinois "ship to" addresses. This will
automatically be added to your total during the
check out process.
Sales Tax
All apparel that is XXL, 3XL and 4XL has an
additional charge added per garment. See specific
item for up-charge.
Larger Sizes
Exchanges are $5.00 per item plus freight.
Pre-Authorization is required. Please contact us
for details.
Exchanges
Refunds will be in the form of store credit. Please
contact us for details.
Refunds